Frequently Asked About Our Terms
Log in and go to Account Settings > Terms History. You'll see the exact version you agreed to on your registration date, plus any updates we've issued since then. Every change is timestamped so you know exactly what changed and when.
Yes. Go to Settings > Profile to update your email, phone or linked payment method. These changes do not alter your original terms; the agreement stays the same. If you change your payment method to a new DANA, OVO, GoPay or QRIS account, withdrawals to that new method require verification again.
You may not use your account for resale, betting on behalf of others, or from outside Indonesia where local law permits. Multi-accounting is prohibited. We reserve the right to restrict or close accounts that breach these rules. Your account is for personal use only.
All withdrawals are logged in your Account > Transaction History for the lifetime of your account. After closure, records are retained for seven years. You can export your withdrawal history as a PDF anytime through Account Settings > Download Records.
Contact our support team within 30 days of the disputed transaction. Include your account number and transaction ID. We investigate and respond with findings within 7 days. If we find an error, we correct it and return funds to your payment method immediately.
Yes, we may update these terms from time to time to comply with law or improve our service. We notify you by email and in-app message at least 14 days before changes take effect. Continued play after the notification date means you accept the new terms.
No. These terms apply equally to all players in Indonesia where local law permits. However, your payment method availability—DANA, OVO, GoPay or QRIS—may vary slightly by region. Contact support if you have region-specific questions.
